We’re truly sorry if an item in your order is defective.
This is very rare, but it can happen despite our quality control checks.
🕒 You noticed the issue after delivery
Please contact us via the contact form (Submit a request) and select “Problem with the product received.”
👉 Don’t forget to attach clear photos or a video of the item in question.
Once we’ve reviewed your request, our team will offer a suitable solution — such as a replacement, store credit, or partial refund, depending on the cas