How to initiate a return:
Submit a request through our return form at
👉 Submit a request
Please include the following information:
Your order number
Details of the item in question (product name, reference if available)
Reason for the return (e.g. defect, non-compliance, wrong item)
Your full contact details
– Full name
– Shipping address
– Email address
Tips for a Successful Return
⏳ Don’t wait too long: Make sure to submit your return request within the 30-day window after delivery.
📦 Return the products in their original packaging: Items must be complete, unused, and in good condition to be eligible for a refund or exchange.