If you're experiencing an issue with your delivery (missing package, tracking not updating, incorrect or incomplete delivery):
👉 Please contact our customer service via the form:
Submit a request
When submitting your request, select “Delivery”.
Please include the following details:
Your order number
Your email address (the one used for your order)
Your shipping address
Your tracking number
A clear description of the issue
Our team will respond within 24 business hours 💛