If you received an item that is damaged, defective, incomplete, or not as described, we're here to help 💛
👉 Please contact us via our support form: Submit a request
When submitting your request:
Select “Product Issue”
Please include the following:
Your name
Your order number
The email address used during your purchase
Clear photos or a video showing the issue
A brief description of the problem
📦 If the issue is confirmed, we will offer a replacement, refund, or store credit, depending on the situation and your preference.
⏱️ Note: Please report the issue within 72 hours of delivery to ensure prompt resolution.